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All orders are normally made up and posted within 1-2 working days!
Yes they are. They are made of a light wood & every piece is created separately. We also make all of the keys etc!
We use Australia Post. We will email you a Tracking Number to watch as the Fairies deliver your products!
If we are replacing an item for you, we do need proof that it is sent back first, before we will send the replacement.
No, please see our refund policy for postage of items overseas.
Please check your country's customs & import duty fees before purchase, as we cannot cover these, nor do we know which countries charge.
Some items may vary slightly - Colours are not always the same & a lot of our products are handmade, so while they will be close, they may not be exact.
Sorry, we do not offer a gift wrapping service.
Our main Fairy Doors are 20x12cm.